Middleware, Inc. and its affiliates (“Middleware”, “we” or “us”) are committed to respecting your online privacy and keeping your information secure and confidential.
If you reside in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Iceland or Switzerland, you may have additional rights with respect to your Personal Information, as further outlined below. These rights may include rights under the EU’s General Data Protection Regulation (“GDPR”).
Personal Information provided by you: You may be required to register in order to access certain features of the Site. To become a registered user, you will be asked to sign up to create an account for the Site, and will be asked to provide:
Information that we obtain or collect automatically from your use of the Site: We may automatically collect certain information from your use of the Product, such as usage data, preferences, or any other data that includes Information concerning how you use the Product.
In addition, by using our Product, network information may be transmitted back to us such as Product usage information. This information is transmitted back to us so we can determine how users are interacting with our Products, to assist us with improving our Products, and to correct any problems that may occur.
Middleware uses your Personal Information to:
We may share certain Personal Information with third party vendors or subcontractors who provide software applications, web hosting and other technologies or services for the Site. We will only provide these third parties with access to Personal Information that is reasonably necessary to perform their work or comply with law. Those third parties will never use such Personal Information for any other purpose except to provide services in connection with the Site.
Please note that we may retain certain Personal Information after your account has been terminated. We reserve the right to use your Personal Information in any aggregated data collection after you have terminated your account with us, however we will ensure that the use of such information or data will not identify you personally. For avoidance of doubt, payment information will be deleted once your account is terminated.
Personal Information you provide to us is protected by the password you create when registering to use the Site. Please understand that you can help prevent the unauthorized disclosure of information by choosing and protecting your password appropriately. You can also help prevent unauthorized disclosure by not sharing your password and preventing others from using your computer or mobile device.
We have implemented reasonable administrative, technical and physical security measures to protect your personal information against unauthorized access, destruction or alteration. For example:
We use commercially reasonable procedures to protect all collected Personal Information. Please understand that no security system is perfect and, as such, we do not guarantee the security of the Site, or that your Personal Information won’t be intercepted while being transmitted to us. If we learn of a security systems breach, then we may either post a notice, or attempt to notify you by email, and we will take reasonable steps to remedy the breach.
You have certain rights with respect to your Personal Information as set forth below. Please note that in some circumstances, we may not be able to fully comply with your requests, or we may ask you to provide us with additional information in connection with your request, which may be Personal Information, for example, if we need to verify your identity or the nature of your request. In such situations, however, we will still respond to let you know of our decision.
If you have any inquiries or complaints, you may contact us:
by email: firstname.lastname@example.org
in writing: 541 Jefferson Ave., Suite 100, Redwood City, CA 94063
by phone: Tel:(650) 298-6000